Fabio Siqueira

Software Developer

Background in IT Support & Systems Administration

São Paulo, Brazil - contact@fabios1.com - LinkedIn

Professional Summary

Information Technology professional with solid experience in technical support, systems administration, and network analysis, currently transitioning into a software development career.

I worked as an IT Support Analyst at Expeditors International, as part of the Information Services team, focusing on maintaining the stability and proper functioning of the company's IT environment. In this role, I was responsible for efficiently diagnosing and resolving incidents, proposing process improvements, and collaborating directly with both local and international teams.

Professional Experience

Expeditors International - São Paulo, Brazil

IT Support Analyst

01.2024 - 05.2025

Provided on-site IT support to over 150 employees at the São Paulo office and remote support to more than 300 users across branch offices in four different Brazilian states.
Communicated with professionals from Latin America and the U.S.
Diagnosed and resolved hardware, software, and network incidents
Administered Windows environments and used PowerShell tools
Collaborated to improve internal processes following ITIL

Education

Universidade Paulista (UNIP) - São Paulo, Brazil

Bachelor's in Information Systems

01.2022 - 12.2025

Education focused on systems development, with an emphasis on programming, databases, computer networks, and software engineering. The program also includes subjects such as information security, project management, and technology solutions applied to the business market.

Key Skills

Full-Stack Development

HTML, CSS, JavaScript, TypeScript
Python, React, Bootstrap
Git, GitHub

Systems & Network Admin

Windows, Windows Server, Linux/Unix
PowerShell, Splunk, SysInternals
Service Desk tools

Soft Skills

Problem Solving, Critical Thinking
Communication, Time Management
Customer-Centric Support